Nicole Cheah
Principal Consultant at Omdia


Nicole Cheah, a dynamic leader who excels as the Principal Consultant APAC, Service Provider Consulting at Omdia Singapore, she has a secondary role serving as the General Manager for the World Broadband Association.

With a wealth of 20 years’ experience in the telecommunications industry, Nicole seamlessly navigates the complex landscape of service provider consulting across the Asia-Pacific region. Her keen insight and strategic acumen allow her to engage with key executive leaders, guiding them through the intricacies of digital transformation. Nicole is adept at integrating macro-level technology trends into actionable strategies, empowering clients to harness advanced data analytics technologies for optimal results.

In her dual capacity as the General Manager for the World Broadband Association, Nicole assumes a pivotal role in shaping the future of global connectivity. She oversees day-to-day operations, fosters global industry partnerships, and spearheads initiatives aimed at bridging the digital divide. With a passion for driving positive change and a commitment to excellence, Nicole Cheah stands as a driving force in both the service provider consulting sphere and the global broadband community.

She shows great passion to unleash the potential of technologies and unlocking business values to help organisations realise desirable business outcomes. Nicole has a keen eye for business strategies, product development and digital transformation. Her professional experience spans across the Asia regions, spearheading growth areas in enterprise mobility, education, cloud, and digital apps and customer experience.

Nicole holds a master’s degree in education from Nanyang Technological University of Singapore (Learning Sciences and Technologies). She is also a certified Scrum master and Product owner, keeping her enthusiastic to coach lean agile methodologies and frameworks to enable her teams’ success.